Leather Mesh Shoes Ltd:

The privacy of our users is a top priority for us. We are fully dedicated to ensuring fairness and transparency in the collection and usage of data, while also fulfilling our data protection obligations.

This Privacy Notice provides detailed information on how we gather, process, and store your data, as well as outlines your rights related to your personal data.

If you have any questions or need additional information regarding this Privacy Notice or if you wish to exercise your rights, please feel free to contact us via email at [email protected]

What personal data do we collect?

We may collect personal information about you, such as your name, contact details (address, telephone number, and email), and details about your workplace.

We collect personal data by capturing the information you provide across the following activities:Contact us through phone, email, or in writing.

Request information about our products and/or services via email, telephone, or by submitting a form on our website.

Enter into a contract to receive our products and/or services.
Set up an account with us.
Sign up on our website to download information from our Resources area.
Sign up to receive communications from us.
Complete a customer satisfaction survey. We may collect personal information about you, such as your name, contact details (address, telephone number, and email), and details about your workplace.

When you visit our website, we may automatically collect information such as details of your visits, including but not limited to traffic data, location data, weblogs, and other communication data, as well as the resources you accessed. Additionally, we may collect technical information about your computer, including your IP address, operating system, and browser type.

How do we use your personal data?

We process personal information for specific legitimate business purposes, which may include the following:

Providing products and/or services to you
Fulfilling our contractual agreements with you
Communicating with you concerning the potential provision of products and/ or services
Creating an account and invoicing for products and/ or services provided to you
Providing you with industry information, surveys, newsletters, offers, promotions, related products, and/or services that may interest you
Communicating with you about any complaints, issues, or disputes
Analyzing marketing data, promotional campaigns, and website visits to make improvements to our products and/or services
Requesting customer feedback relating to the provision of our products and/ or services

You have the right to object to the processing of your data based on Legitimate Interest, as explained in the 'Your Rights' section of this document.

Additionally, you have the right to update your preferences or unsubscribe from any marketing communications from us. Each communication we send will provide you with the option to opt-out or choose the products and/or services that interest you.

Who do we share your personal data with?

Your data will only be accessed by individuals with a genuine business need to know it. Occasionally, this may involve sharing your personal information with a trusted third party to fulfill our contractual obligations to you. For example:

We engage associate consultants and/or trainers to provide our products and/or services to you.
Our trading partners assist in providing quotations and delivering agreed products and/or services to you.
Our IT and CRM support service providers are responsible for maintaining our systems and ensuring uninterrupted services to you.

Where do we store your personal data?

We prioritize the security of your data, implementing internal policies and controls to safeguard against loss, accidental destruction, misuse, or disclosure. All information is securely stored on our servers, with restricted access limited to our employees fulfilling their duties.

While we take utmost care to protect your data, it's important to note that transmitting information over the Internet carries inherent risks. Despite our best efforts, we cannot guarantee the complete security of data transmitted to our website. Once you transmit your personal data, please be aware that it is done at your own risk. However, rest assured that we take utmost caution by implementing rigorous procedures and security measures to prevent any unauthorized access.

How long will we keep your personal data?

For legitimate business purposes, we will securely hold your data indefinitely to keep you informed about our products and services that may interest you. You have the flexibility to update your preferences or unsubscribe at any time through the link provided in our communications. Alternatively, you can exercise your right to unsubscribe by directly contacting us via email at [email protected].

Your rights

You have various rights concerning our use of your data, these include:

Access and obtain a copy of your data upon request.
Request the organization to correct or complete inaccurate or incomplete data.
Request the organization to delete or stop processing your data if it is no longer necessary for processing purposes.
Object to the processing of your data if the organization is relying on its legitimate interests as the legal basis for processing.
Ask the organization to temporarily halt the processing of data if it is inaccurate or if there is a dispute regarding whether your interests override the organization's legitimate grounds for processing data.

To exercise any of these rights, please reach out via email to [email protected]. If you feel your data protection rights have not been appropriately addressed by the organization, you have the option to file a complaint with the Information Commissioner.